Last updated: March 1, 2026. This policy describes how BulkLoadsNow LLC handles your information.
We collect information you provide directly when you create an account, request a demo, or contact us. This includes your name, email address, phone number, company name, and fleet size. We also collect usage data automatically when you use our platform, including log data, device information, and cookies.
We use the information we collect to provide, maintain, and improve BulkTMS services; process transactions and send related information; send promotional communications (with your consent); respond to your comments and questions; and monitor and analyze trends, usage, and activities in connection with our services.
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as payment processing (QuickBooks), fleet tracking (Motive), and analytics. We may also share information to comply with legal obligations, protect our rights, or in connection with a business transfer.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption. Access to personal data is restricted to authorized personnel only.
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, contact us at support@bulkloads.com. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. You are advised to review this policy periodically for any changes.
If you have questions about this privacy policy, please contact us at support@bulkloads.com or call 1-800-518-9240. BulkLoadsNow LLC, Springfield, MO.